PRIVATE, PERSONAL & EXCLUSIVE

On your Royal Caribbean cruise, embark on an adventure to remember with Royal Private Journeys. Our Destination Insiders are at your service to create a carefully curated and totally personalized program. Their expertise and exceptional service ensures that your private excursion delivers the very best of the destination with all the individual touches that make the experience uniquely yours.

Whether you’re celebrating a special occasion, fulfilling a lifelong passion, or looking for new ways to enjoy a favorite place, Royal Private Journeys are for you.

AT YOUR SERVICE

Our Destination Insiders are seasoned world travelers with years of experience sailing aboard our ships. Their deep knowledge of our destinations ensures that your Private Journeys is an unforgettable exploration of culture, tailored just for you.

BEGIN YOUR JOURNEY

Want to explore one or more of our ports with friends, family or on your own? Our Private Journeys are the perfect choice.

U.S. and Canada: (844) 571-7851
International: (801) 666-3031
Monday-Friday 8:00-5:00 p.m. EST
Or you can contact us at: privatejourneys@rccl.com
COMPLETE THE REQUEST FORM


MEET YOUR DESTINATION INSIDERS

Our new team of Destination Insiders is here for you. Worldly and full of local knowledge, each Destination Insider has traveled the globe with our ships. They’re ready to create unforgettable Private Journeys.

Oana-Cimpeanu
OANA CIMPEANUOana thrives on creativity. Her passion is helping guests experience vacation moments that go beyond anything they imagined. She is a true citizen of the world who has spent time in nearly every port of call on our ships’ itineraries.
Zsofia-Sarkadi
ZSOFIA SARKADIZsofia lives a life of international adventure. Born in Hungary and married to a Greek who works onboard our ships, she splits her time between her homeland, his homeland and cruising the world. She can make personal recommendations for nearly all of our ports.
Carolina-Ortiz
CAROLINA ORTIZCarolina is from Chile, but after more than a decade of working onboard, she lives most of the year in Greece. She has a special affinity for creating wonderful excursions in the Mediterranean, Baltic, Israel and the Caribbean
Giada-Della-Zana
GIADA DELLA ZANAGiada was raised just outside of Venice, but has traveled all around the world. Although her personal favorites are Northern Europe and the Caribbean, she considers it her mission to help guests discover the most personally rewarding experiences possible in every country.
Jessica-Anne-Regnier
JESSICA ANNE REGNIERJessica is from Indiana in the midwestern United States. She has worked aboard our ships since 2009, exploring our globe’s fabulous destinations. Her favorite discoveries have been in South America and the British Isles.
Ludivine-Vasquez
LUDIVINE VASQUEZLudivine knew she found her calling the first time she went to meet a cruise ship as a tour guide in the Canary Islands. Since then, she has sailed the world, uncovering history. Her passions are archeological destinations, surreal landscapes and wondrous architecture.
Olga-Rodriquez
OLGA RODRIGUEZOlga is originally from Spain, but now calls Florida her home. Ten years as a Shore Excursion Manager and another 4 aboard our ships have revealed her passion for Europe and the Caribbean.
Diego-Palaez
DIEGO PELAEZDiego felt the pull to travel after working for an international marketing firm in his home country of Colombia. A former business major, he has an eye for opportunity, only now he focuses on creative, new ways to see the world. He loves the Baltic region, Alaska and the Panama Canal.
Sandeep-Vete
SANDEEP VETESandeep draws upon a rich background of global travel experience. After 14 years on our ships, his favorite world regions are Alaska, Central America, the Mediterranean and Baltic. He lives in Dubai and is a SCUBA instructor.

PRIVATE JOURNEYS FREQUENTLY ASKED QUESTIONS

How can I contact the Royal Private Journey’s team?

The Destination Insiders can be contacted by phone at 844-571-7851 (Toll Free U.S. and Canada), 801-666-3031 (International), via the form, or by email at privatejourneys@rccl.com.

What are the hours of operations?

The hours of operations are Monday through Friday between 8am and 5pm Eastern Standard time.

How much time in advance should I start arranging my Private Journey?

The earlier the better! Once you’ve made your cruise reservation, please contact the team to arrange a Royal Private Journey. The best is to allow at least 21 days prior to sail date. Please allow one business day for our Destination Insiders to review and process your request before they respond.

What is the cancellation policy?

Because these are special arrangements made exclusively for you, Royal Private Journeys are non refundable at 21 days prior to the departure date.

Will the ship wait for me if my tour is late?

Yes, when you book a Private Journey with Royal Caribbean International, we guarantee that if your tour is delayed, the ship will wait for you. In the unlikely event that your tour is significantly delayed, and the ship cannot wait, we will make all the arrangements for you to return to the ship at no expense to you.

Are Private Journeys offered by insured Tour Operators?

Yes. Our Private Journeys are planned by insured tour operators who act as independent contractors and adhere to the highest safety standards in the industry.

Do I receive a refund if the ship misses the port?

Yes, full refund will be applied for the private tour.

*** Pre-reserved tickets for special events, where the ticket is non-refundable (for ex. Edinburgh Tattoo, British Open, etc.) could be exempt from refund rule.

Can you provide accessible transportation?

Any accessible needs should be directed to the experts on our Accessibility Shore Excursion team at shorexaccess@rccl.com.

Why is there a deposit required?

Our Destination Insiders are all seasoned travelers with global destination expertise. Their comprehensive travel planning services ensure every detail of your private journey is tailored to your interests, preferences and needs. Due to their time and services in planning your unique experience, a non-refundable $100 deposit will be required and applied towards the cost of your Private Journeys booking.

Who can book a Private Journey?

Any guest booked on a Royal Caribbean voyage.

Unless otherwise noted, Private Journeys do not include gratuities or any other applicable incidental charges. A $100 USD non-refundable deposit is required for all Private Journey bookings that will be applied to your customized excursions program. Quote will be provided in the currency of the cruise booking. Private Journeys are non-refundable as of 21 days prior to sailing. ©2016 Royal Caribbean Cruises Ltd.

BEGIN YOUR JOURNEY

COMPLETE THE REQUEST FORM
U.S. and Canada: (844) 571-7851
International: (801) 666-3031
Monday-Friday 8:00-5:00 p.m. EST
Or you can contact us at: privatejourneys@rccl.com